Capita asking if home assessment was satisfactory — Scope | Disability forum
Find out how to let us know if you're concerned about another member's safety.

Capita asking if home assessment was satisfactory

samparrot123 Member Posts: 50 Courageous
edited August 2017 in PIP, DLA, and AA
I had my home visit on July 11th ,then today I had a phone call from Capita who asked me if my home visit was satisfactory,was the visit up to standard,was she polite and if I was pleased about my assessment,I told the gentleman that I didn't know if the assessment was up to standard that my Daughter had to answer a lot of questions for me due to shortnes of breath ,I'd like to know if this is standard practise by Capita ,I asked him when I would have their decision and he said that it would take between two to six weeks ,has this happened to anybody else please ?



Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?

Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.