Capita asking if home assessment was satisfactory

samparrot123 · July 2017

I had my home visit on July 11th ,then today I had a phone call from Capita who asked me if my home visit was satisfactory,was the visit up to standard,was she polite and if I was pleased about my assessment,I told the gentleman that I didn't know if the assessment was up to standard that my Daughter had to answer a lot of questions for me due to shortnes of breath ,I'd like to know if this is standard practise by Capita ,I asked him when I would have their decision and he said that it would take between two to six weeks ,has this happened to anybody else please ?

Sam_Alumni · August 2017

Hi @samparrot123 did you get any further feedback from this? Have you heard about your decision yet?

steve51 · August 2017

Hi @samparrot123.

It's great to meet you I do hope that we can help you further with this ???

We have got a "Benefits Advisor" on our home page who will be able to help you.

There is also plenty of info which should be able to help as well.

We have got plenty of other members who should be able to share their experiences with you.

Please please let me know if I can point you in the right direction with this ???

samparrot123 · August 2017

I would just like to thank you all for your help and support,had my letter today from DWP and got both living and mobility PIP ,the stress that this journey puts everyone through is unbelievable,again THANK you all especially Sam and Matilda ,and my advice to everybody is post your worries to scope there's always somebody who can help.

Matilda · August 2017

Congratulations, @samparrot123!

steve51 · August 2017

Hi @samparrot123.

That's great news well done !!!!

Liam_Alumni · August 2017

That's wonderful news, @samparrot123 - congratulations!

Capita asking if home assessment was satisfactory

Comments

Categories