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Capita asking if home assessment was satisfactory
samparrot123
Member Posts: 50 Courageous
I had my home visit on July 11th ,then today I had a phone call from Capita who asked me if my home visit was satisfactory,was the visit up to standard,was she polite and if I was pleased about my assessment,I told the gentleman that I didn't know if the assessment was up to standard that my Daughter had to answer a lot of questions for me due to shortnes of breath ,I'd like to know if this is standard practise by Capita ,I asked him when I would have their decision and he said that it would take between two to six weeks ,has this happened to anybody else please ?
Replies
Senior online community officer
It's great to meet you I do hope that we can help you further with this ???
We have got a "Benefits Advisor" on our home page who will be able to help you.
There is also plenty of info which should be able to help as well.
We have got plenty of other members who should be able to share their experiences with you.
Please please let me know if I can point you in the right direction with this ???
That's great news well done !!!!