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Hi @Pip4pete,
Sorry to hear this.
Unfortunately, the current system is a mine field, and the Assessment Providers and the DWP are not making it any easier to get across.
You say that the appeal service don't care, does this mean you have requested a Mandatory Reconsideration and had your appeal heard?
You might want to consider filing a complaint with Atos: https://www.mypipassessment.co.uk/feedback/ and filing a separate complaint with the DWP: https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure.
You can also ask your MP to support you.
Do you have a witness or any written confirmation of the comments made by the HCP which could help with your complaint(s) and any further action you might wish to take?
@Wildlife is well versed in these matters and can probably offer some valuable advice.
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