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IAS say assessors can write what they want on reports
I am sharing this extract from my final letter from ATOS following their so called investigation of my complaint regarding the standard of my report. It appears, from what they are saying, that the assessor can choose what data to submit to DWP from your medical history and from what was said and done at the assessment. So even if they don't lie they are still not giving DWP the full picture. It is easy for them to include minor conditions and leave out crucial information that would indicate that help was needed with a particular activity. The word "fair" therefore does not apply. During training assessor's are told they are not there to make medical diagnoses but to assess how a person's disability affects them in everyday life. So why are they talking about "medical opinion" and "medical knowledge and experience". Are they then saying any evidence from other more qualified sources can be over ridden or simply ignored? "Clinical knowledge and experience of the reported conditions". They would have had to work in every field of medicine to cover this. The judgements they are making about the amount of help a person needs normally requires an OT to visit a person's home and take them to every room to go through all that is necessary to even do the basic tasks. That's when decisions are made about whether aids or help from another person is made. Not by someone sitting in an office far from the claimant's home. Even if a home assessment is done they stay in the one room and refuse to be shown anything or even given a photograph to illustrate the layout of the bathroom for example. While ever assessor's are given this sort of freedom to disbelieve what they're being told by the claimant and the people who know them best and ignore or change the opinion of GP's and Specialists nothing will change. I welcome your thoughts.....
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