Hi, my name is jordan123! — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.

Hi, my name is jordan123!

jordan123 Member Posts: 1 Listener
Anyone any update on Esa underpayment how do we know if effected 


  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,793 Disability Gamechanger
    Hi @jordan123, and welcome to the community!

    It sounds like ESA are in the process of directly contacting those affected, so if you are one of the people who has been underpaid, they should contact you. You could attempt to contact DWP, but I imagine there will be a backlog of other callers enquiring about the same issue. Hopefully if there is enough pressure to rectify the mistake, the issues will be resolved sooner rather than later.

    Keep us updated and let us know how you get on!


Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?

Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.