Before you call, you’ll need:
You can then call the PIP claims line.
DWP - PIP claimsTelephone: 0800 917 2222Textphone: 0800 917 7777Calling from abroad: +44 191 218 7766 Monday to Friday, 8am to 6pmFind out about call charges
You’ll be sent a ‘How your disability affects you’ form. Call the PIPenquiry line if you need it in an alternative format such as braille, large print or audio CD.
Fill in the form using the notes that come with it to help you. You can also read Citizens Advice’s help on filling in the form.
Return the form to DWP - the address is on the form.
To assess the level of help you need, an independent health professional will either invite you to a meeting or ask your health or social care worker for information.
If you’re invited to a meeting, you’ll be asked questions about your ability to carry out activities and how your condition affects your daily life. The meeting can be either at your home or at an assessment centre, and will take about an hour. You can read Citizens Advice’s help on preparing for an assessment.
You’ll get a letter that tells you whether you’ll get PIP. If you do, you’ll be told how much you’ll get and the date it will be reviewed so that you continue to get the right support.
You can’t apply using any Disability Living Allowance (DLA) forms you may have.
If you find it difficult to use the telephone, you can claim by post or by using a text relay or video relay service.
You can get a form to send information by post (although this can delay the decision on your claim). Write a letter to ask for the form.
Personal Independence Payment New Claims Post Handling Site B Wolverhampton WV99 1AH
I’m confused about all this. DLA getting stopped. Been asked if want to apply for pip said yes. I thought pip was for working ages. I will be 68 in December so thought it would be more attendance allowance. So not sure where l stand or really go forward. I don’t have a support worker. I got lowest DLA for washing cooking etc. Because of a shoulder problem and four operations later. I have problems with my neck arm and can’t hold things properly or undo buttons laces etc. But since then l have had both hips replaced and one done twice. Neither very successful and have arthritis in spine had injections but not worked. I have problems walking and can’t get too far. My husband helps me dressing showering etc housework. But last time l went to doctors it was with my knee l now have arthritis in and she wanted to refer me for a replacement but with each operation l get less mobility. Has anyone got any advice or tell me where l go from here. I see in letters people have a lot more problems. Have support workers letters etc. Please help me.
Tricia1912Thankyou Poppy123456The thing that bothers me the most is l don’t have papers to support me. The last hospital visit was last year after 12 check up after hip revision l wad referred to physio after the final one the physio said things wouldn’t get any better and more or less said ld have to get on with it. Was having prob with knee which results in replacement but am putting it off because after every op lm less mobile and lm bad enough but am suffering in the meantime. Will l lose out because lve got no paperwork.
Hi @Tricia1912 Not everyone has paperwork when you have long term conditions. More important is to give examples of what happens when you attempt each of the descriptors, try and paint a picture of what your daily life is like.