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No payment dismissed ill health

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zsr
zsr Community member Posts: 9 Listener
Recently been dismissed due to ill health on 19th Jan. In the meeting I was told I would be paid payment of notice of lieu plus holidays for 11 years of service totalling around £3500. I never received payment or letter but did get p45 this Tuesday. I rang them everyday since chasing payment and my termination letter. I was promised I would receive payment today. After not getting a payment I rang them to chase it and now I have been told that they overpaid my sick pay in the beginning and so now I'm owed nothing. So I will not be getting anything from them. This is their fault. Their mess up. Should I still receive this payment that they told me I would be getting? 
I never got any pay slips from them apart from the first 2 months. I was off for 16 months. Also never got my termination letter and right to appeal until I chased it and got it via email yesterday. Promised payment and now told they overpaid me so getting nothing. Is this right? 
I have got in touch with ACAS and they have recommended to fill out an early conciliation form, which I am. 
Have they got the rights to just not pay me my money for my years of service plus holidays? Due to their mess up? After I was told I would receive this payment during my meeting when I told I was being dismissed. Also stated in my termination letter I received via email. 
Obviously I'm very frustrated, ill and have no idea whether they can do this to me or not. I feel it is unfair. And to only find this out after chasing them after not receiving promised payment. Any help would be appreciated. Please help. 
Thanks 
zoe 

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  • [Deleted User]
    [Deleted User] Posts: 1,741 Listener
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  • zsr
    zsr Community member Posts: 9 Listener
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    No unfortunately I'm not part of a union. I will try citizens advice. I've already tried to get a booking but they've never answered the phone and we only have one place covering such a large area with minimal opening times for appointments or drop in and my appeal time is ticking. The citizens advice online service never works and we don't have the helpline in our area.  Very frustrating. Thank you for your advice. 
    Zoe. 
  • [Deleted User]
    [Deleted User] Posts: 1,741 Listener
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    The user and all related content has been deleted.
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