Employment and Support Allowance (ESA)
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ESA After the fit for work assessment.

Hi all , I went onto ESA last July following a flare up with what I now know is fibromyalgia and mental health issues. I had my assessment on 7th Feb. I know this isn't long ago but my anxiety is through the roof waiting. According to the report I have had the nurse assessing me recommended SG. However the decision maker has still not made a decision.
The had the report on 12th Feb. I have called a few times (with encouragement from friends I struggle with making calls etc) to try put my mind at rest. No decisions still. When I called yesterday, the call handler said there was no decision yet but put me on hold as she needed to go through to DM. Is this normal ? She then come back and said again no decision and that they allowed the DM as long as it took to make the correct decision.
I told her hat my reason for calling was as this situation the not knowing etc is having a negative affect on my mental health.
I don't understand the hold up
? I know someone who had the assessment the day before me and had decisions within 2 weeks unfortunately he is having to do MR ( We are both in same area South Wales).


  • tommtomm Member Posts: 231 Pioneering
    edited March 2018
    Unfortunately, the DWP don't work to a set time frame when decision making,
    But the delay will likely be due to a backlog of decisions as well as how many DM's there are at the benefit office dealing with your claim , They will process it eventually,  mine took over 1 month from date of WCA, So i wouldn't say your situation is any more unusual than anyone else's,  to receiving the decision notice that my ESA payments where increasing  to the SG rate and the areas where being paid into my account
    You could request the ESA85 HCP's  WCA report, that may help stop you being as anxious but this could take around 2 weeks
  • J81J81 Member Posts: 4 Listener
    Hi thanks for you reply and sharing your experience, yes I know it can take as long as it takes unfortunately. Just wait and see and hope to get some sleep in the mean time lol. I have had the report in which it's recommended SG, But I am aware decision makers don't always stick with this guidance so until I actually get the decision, I will be on edge. 
  • tommtomm Member Posts: 231 Pioneering
    9 out of 10 times  they will side with whatever the HCP recomends,Unless there is something in their report that is blidingly conflicting ,
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hi J81,

    The DWP pay Capita and Maximus/ATOS to do these assessments on their behalf and I would say a large majority of the decisions reflect the opinion of the healthcare professional so I would be very surprised if you weren't put in the support group if that's what the assessor has recommended.

    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • J81J81 Member Posts: 4 Listener
    Thank you for your response. I am still waiting on the decision. Just hoping it's not much longer now though... thanks again.
  • J81J81 Member Posts: 4 Listener
    I am still waiting for the decision 6 weeks later. I am living in poverty, on my nerves and so fed up of waiting. I know people have waited longer for decisions I Just do not understand the hold up. When it appears a simply yes to support group(an advisior on phone confirm it looks like support ) but still not a word from them. Is there any way I can get this speed up... 
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