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Her Majesty's Courts and Tribunals Service (HMCTS) has introduced a new 'Track Your Appeal' service for personal independence payment (PIP) appeals.
In an open letter to Tribunal Users yesterday, HMCTS advises that the new service is available to PIP appellants in England and Wales who have lodged an appeal since 1 March 2018 and have requested a face-to-face hearing.
Appellants who register for the service - by calling 0300 123 1142 - will receive email or SMS alerts at key points in the progress of their appeal including -
HMCTS advises that there is potential to use the Track Your Appeal technology for more than 20 different types of benefits in the future, and that other options for tribunal reform include -
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