When we got our award back, 11 points, we are going to MR
Anyway in the DM’s ‘How I made my decision,’ it was stated: I looked at the information available to me, including:
- the “How your disability affects you” form
- the information provided by the letter from your psychiatrist
- the information provided by the telephone advice from your psychiatrist
This last point confuses and intrigues me.
Confuses me because I’m not 100 percent certain who made the telephone call the DM or the HP. I’m assuming the HP.
Intrigues me because I wonder what we’re the qualifications of the person making the call. Was it recorded or were there just hand made notes taken.
It’s Capita that carried out the assessment and it was paper based .
Can anyone tell me what is the protocol where the HP/DM phone a doctor or consultant are the calls recorded and does the doctor get a set of whatever notes or recordings were made?
As always thanks for any advice
Kevin