Change of circumstances - How long to wait?
susan48
Community member Posts: 2,213 Championing
I’m wondering how long I should wait before contacting ESA regarding a form I completed to inform them I have either my son or a friend stating over at my house to help with my care.
I sent it back signed for and it was received the 17th April.
They have already stopped the SDP I was receiving until the form was received and looked at.
I know it’s only been a week or so but not sure what happens next or what I need to do.
Thank you
I sent it back signed for and it was received the 17th April.
They have already stopped the SDP I was receiving until the form was received and looked at.
I know it’s only been a week or so but not sure what happens next or what I need to do.
Thank you
0
Comments
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Hi
I would call them and explain the issues you face with them stopping your money and you would like to know how long before you should expect a response to your claim.
Charlene0 -
@hartill77, thanks I will give it another day or so0
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If you call them and know when there deadline is you know how long you need to wait to call/complain then. Some places have 4 weeks to get back to you.
Hope they get back to you quickly.
Charlene1 -
Bit confused they have discontinued your sdp. Surely this is given if you qualify for pip care? Do you still get pip standard / enhanced care.0
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I get enhanced rate daily care0
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I was being honest @mikehughescq, if I hadn’t then it could have been a matter of fraud.
I have filled the form in and only wanted to know when to contact them re looking at the form and if they will contact me.
Bacically how long to wait before contacting them0
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