If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Why do PIP appeal contact ATOS before starting the payment process?
issiem58
Community member Posts: 19 Connected
Hi
I won my PIP appeal two weeks ago, standard for both mobility and daily care. I contacted the DWP today and was told that they had been waiting for a response from ATOS, and recieved this today. I asked what the next step would be and how long I would have to wait, they said it should be too long now and they would contact me by phone soon to check my bank account details and another couple of things (he was very vague). I have not heard whether they are asking for a statement of reasons! Does anyone know why they contact ATOS and why do they have to wait for a reply from them before starting the payment process?
Many thanks
Comments
-
I would not worry it takes time for them to pay you after an appeal they do not rush things people have said 6 weeks is not unusual.
They are going to have to have a good reason to appeal like a point of law -
Thank you markyboyIt is so stressful isn't it? Hopefully they won't take too long now!Many thanksIssie
-
Don'y worry contacting Atos or asking for a statement of reasons won't affect the result unless the law has not been applied by the judge
Sometimes money is paid into your bank account before you even get the brown envelope so keep checking -
issiem58 said:HiI won my PIP appeal two weeks ago, standard for both mobility and daily care. I contacted the DWP today and was told that they had been waiting for a response from ATOS, and recieved this today......Does anyone know why they contact ATOS and why do they have to wait for a reply from them before starting the payment process?Many thanks
ATOS would have made the initial report to the DWP which presumably the DWP used to refuse you the rates you believed that you were entitled to.
You appealed with the result being different to what the DWP said in the first place.
Presumably the DWP on finding out the Tribunal decision would have asked ATOS to give their opinion on the Tribunal's decision. This was then received by the DWP who would then assess if they feel that they have grounds to appeal the Tribunal's decision
I would presume that the DWP would want to know why ATOS's report and advice to the DWP was so different to the opinion of the Tribunal.
The system is a shambles in that the responsibility of the DWP is to get the right decision first time round - but their hands are tied if the ATOS report is lacking in quality and detail. The DWP decision makers have to trust ATOS because they are told to unless there is a glaring omission or inaccuracy.
-
Thank you YanadThe guy I spoke to yesterday, just said the report had now come back from ATOS and the next step is that they will contact me soon to check my bank account details etc. So hopefully within the four weeks!Many thanksIssie
-
markyboy said:Don'y worry contacting Atos or asking for a statement of reasons won't affect the result unless the law has not been applied by the judge
Sometimes money is paid into your bank account before you even get the brown envelope so keep checkingThank you MarkyboyI really hope they don't ask for a statement of reasons, but from the brief reason they gave for awarding me PIP my medical records fully support this ( I am unable to use my upper body without help). Apparently at the ATOS assessment I was able to move completely until she did the formal musculoskeletal tests!Many thanks for your supportive words.Issie
Brightness
Categories
- All Categories
- 13.4K Start here and say hello!
- 7.1K Coffee lounge
- 106 Games lounge
- 486 Cost of living
- 4.6K Disability rights and campaigning
- 1.9K Research and opportunities
- 230 Community updates
- 9.7K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 809 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 672 Dating, sex, and relationships
- 377 Exercise and accessible facilities
- 859 Transport and travel
- 32.3K Talk about money
- 4.6K Benefits and financial support
- 5.3K Employment and Support Allowance (ESA)
- 17.3K PIP, DLA, and AA
- 5.1K Universal Credit (UC)
- 6.5K Talk about your impairment
- 1.8K Cerebral palsy
- 890 Chronic pain and pain management
- 187 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.3K Mental health and wellbeing
- 329 Sensory impairments
- 835 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.