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DWP / ESA how can they improve their treatment of disabled people?
bevt2017
Member Posts: 353 Pioneering
Hi everyone!
I have an appointment tomorrow with a gentleman who use to work at "Remploy" and now works for the jobcentre on a temporary basis.
The jobcentre have taken him on, to find out how they and DWP can improve their treatment of disabled people? and what needs to change?.
Ive spent most of the day on the computer, writing down things I would like them to improve on and how DWP have treated me for 2years.
I have only been given half an hour, so I want to cram in as much as I can.
The reason being there are other disabled people going at different times.
if you could change anything what would it be?
thanks for any replies
bev
I have an appointment tomorrow with a gentleman who use to work at "Remploy" and now works for the jobcentre on a temporary basis.
The jobcentre have taken him on, to find out how they and DWP can improve their treatment of disabled people? and what needs to change?.
Ive spent most of the day on the computer, writing down things I would like them to improve on and how DWP have treated me for 2years.
I have only been given half an hour, so I want to cram in as much as I can.
The reason being there are other disabled people going at different times.
if you could change anything what would it be?
thanks for any replies
bev
Replies
Please improve on these discriptions if you can
I will let you know how I get on?
Hopefully this is happening everywhere?.
Bev x
Absolutely!
Couldn't agree with you more.
That has also happened to me.
Bev x
Noone should think they have a right to abuse disabled people.
We need more arrests for hate crime
Thank you again for all your replys.
I really do hope this guy listens and puts forward all these issues raised.
Bev x
Thank you so much to everyone who responded to my discussion, and the information you have given me, has been passed on.
I just wanted to add, that there has been a bit of confusion to wear the meeting was suppose to take place. I thought the interviews were being held at the job centre, when infact they were being held at my local deaf society.
Also these interviews are being held at other organisations including people who suffer with mental health.
I should of only had half an hour for the meeting, but they let me talk for an hour and a half.
when I went to the meeting, there were 2 gentleman taking the interviews. one gentleman was a disability employment adviser and the other was "PAN" disability(temporary contract).
These meetings were requested by the jobcentre, to speak with disabled people who have been through the ESA or P.I.P process.
Reason for this?
1) To identify problem areas
2) To try and amend / change the process.
3) To make the organisations aware of the frustrations of disabled people within those systems.
4) To develop a plan of change to improve these systems.
They were blown away by how organised I was, and how the disabled community at "scope" spent time to write down their comments about how things needed to be changed. They said the list I had given them was going to be very helpful.
The information I took to the meeting:-
1) A typed letter with information the community wanted to say.
2) A dairy of when I first contacted DWP with dates when I had my assessment, carers allowance, court case etc to the present date.
3) All the information I have sent to DWP I.e doctors letters, hospital letters, appointment letters. prescription letters, a dairy of what procedures I have had, diagnosis etc with dates and doctors I was seen by.
4) My assessment report, my complaint to ATOS and the apology letter I received form IAS.
5) Two complaints letters, one was to my MP.
6) And I typed out a letter telling them how DWP have treated me, and what changes I would like to change.
They told me when they have gathered all the information they need, they will be having meetings with senior members of both ESA and DWP.
They both agreed that the way I have been treated was shocking and that I have highlighted that the system needs to be streamlined and speeded up.
They were also gobsmacked by my experience with ATOS and they will be putting this to DWP, because ATOS are representing DWP and their actions reflect on that department.
Both of the gentleman listened to what I had to say, they were very polite and friendly. if any of the community get the chance to attend this meeting, I would really recommend you do so.
I didn't get any sleep last night, so I'm having a few hours rest I'm exhausted.
Thank you again everyone
bev x
Thank you for your support
bev x
Sorry i really needed to get some sleep.
Well I hope so too? It does sound very promasing. Disabled people are being put through unessasary stress and upset, and the system deffantatly needs to change.
Bev x
Thank you,!
You have every right to be heard.
If changes are made? You have been apart of the process to.
If I hear anything back from them? I will let you know.
Thanks
Bev x
Then we have the same questions being asked by MP's of the SOS and getting non committal replies. The latest was the large investigation carried out by the select committee which slated the government and the DWP. All we are told is that they are working on it.
Not with standing all of that, I am extremely sceptical that there will be any changes. In fact the government have recently announced that they are extending the PIP contracts (CAPITA & ATOS) by a further two years.
They listen but do they actually hear?
Why would be walking when in server pain?
The staff lie about whats said anyway so cut it out of the conversation
Sorry if you think it's Been a waste of time. And I can understand that your sceptical, "and so am I".
But if we all give up trying to change the system and stop speaking up nothing will ever change.
I did also ask them if they knew about "scope" they both said yes. Which I then replied, you need to read what disabled people have to go through with DWP, assessments, tribunals etc to know the system doesn't work.
I don't know what will happen? Or if they are serious about change? But at least I tried.