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Username_removed said: susan48 said: @mikehughescq, I disagree with your statement that HMCTS will not tell you a decision over the phone. I got my decision of the tribunal told to me over the phone before I received my letter. I did specifically ask to be told and they did. @s@susan48 HMCTS have explicit instructions to not relay outcomes to appellants as it’s wholly inappropriate e.g. telling an aggressive or self-harming appellant is likely to trigger an unwelcome outcome. Also, their IT system is about processing appeals. It generally doesn’t give them any indication as to whether you’ve won or lost. They’re not bothered about the outcome as that’s between you and DWP. So, in the unlikely event it was HMCTS who told you this and not the DWP, it’s likely the person you spoke to would be in a fair bit of trouble.
susan48 said: @mikehughescq, I disagree with your statement that HMCTS will not tell you a decision over the phone. I got my decision of the tribunal told to me over the phone before I received my letter. I did specifically ask to be told and they did.
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