Have I lost my tribunal?

Allisonscott_1971

I’m new to this so please be patient ?, I went to a tribunal yday and was told a descion would go out that day in the post,when it didn’t come today I rang the tribunal service to see if they had the descion on the system, first advisor I spoke to told me I wasn’t successful an reason why would be with the letter, I rang back asking how I go about appealing again an was asked what was I speaking that  if I haven’t had the letter and that they can’t see the descion only that one as been made an sent out an that they can’t understand why I was told I’d lost when they don’t av access to the descion only that one as been made an gone out, I’m confused as to wat to believe, the tribunal was for dla for my daughter who is 14 thank you for reading x

Allisonscott_1971

*touchscreen* ? meant they asked what I was wanting to appeal when I don’t know the outcome yet, DONT know what to believe do they see the descion made on screen or only that one as been made, waited 14 mth for this to be sorted I’m so nervous and impatient x

Matilda

Wait until you receive the decision in the post - it should only take a few days.

markyboy

i  had my tribunal on a wed the decision came in the post on the Saturday most court letters are 2nd class and take up to 3 days to arrive

bandad

I had my tribunal appeal allowed, and they printed off their decision there and then, gave me a copy, and said that DWP would be informed the same day. It was a Friday, so DWP didn’t update my claim for another week. But different courts obviously work differently, based on where you live. Fingers crossed you’ve been successful. 

susan48

@mikehughescq, I disagree with your statement that HMCTS will not tell you a decision over the phone. I got my decision of the tribunal told to me over the phone before I received my letter. I did specifically ask to be told and they did.

susan48

Username_removed said:

susan48 said:

@mikehughescq, I disagree with your statement that HMCTS will not tell you a decision over the phone. I got my decision of the tribunal told to me over the phone before I received my letter. I did specifically ask to be told and they did.

@s@susan48 HMCTS have explicit instructions to not relay outcomes to appellants as it’s wholly inappropriate e.g. telling an aggressive or self-harming appellant is likely to trigger an unwelcome outcome. Also, their IT system is about processing appeals. It generally doesn’t give them any indication as to whether you’ve won or lost. They’re not bothered about the outcome as that’s between you and DWP. So, in the unlikely event it was HMCTS who told you this and not the DWP, it’s likely the person you spoke to would be in a fair bit of trouble.

 Mike, it was HMCTS who actually read out my appeal decision letter over the phone. I apologise to anyone who Iv gave clearly wrong information. 
I took this to be standard procedure but obviously not.
sorry again

affii1993

Any update yet