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Informing DWP of my PIP award.

I have been awarded PIP daily living allowance and I received my award letter on June 11th.
I know I now need to inform the DWP (ESA) of this, and I’ve tried phoning several times but I’ve been on hold for over an hour each time. There’s only so much Vivaldi one can stomach.
Can I FAX or email the letter to them, or should I keep persevering by phone?
Thank you.
I know I now need to inform the DWP (ESA) of this, and I’ve tried phoning several times but I’ve been on hold for over an hour each time. There’s only so much Vivaldi one can stomach.
Can I FAX or email the letter to them, or should I keep persevering by phone?
Thank you.
Replies
The 3rd time like you the music was driving me crazy do they do it on purpose to
Try and give people mental problems
Thanks lillybelle. 👍
I eventually got through at 08:15 this morning....YAY! What a relief.
lillybelle, I am in the ESA support group and the last time I was receiving PIP I was also receiving the SD premium.
My PIP was stopped a year early last September after re assessment. I was livid as there hadn’t been any significant changes to my situation. So I appealed and then went to tribunal last month and was awarded Daily Living component enhanced rate.
Thank you you all for your help and have a good day. 👍😃