Hi, my name is russellwebster! — Scope | Disability forum
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Hi, my name is russellwebster!

Does anyone have the phone number for HMTCS please.  Still waiting for my first appeal and have just had a second mandatory reconsideration.  The whole process has been a disgrace.  I was described as well kempt and suitably attired where I was in fact sat in the dressing gown with five days of growth.  Told him I could not dress myslef etc etc.  I got a big zero.


  • thespiceman
    thespiceman Member Posts: 6,389 Disability Gamechanger
    Hello @russellwebster   Pleased to meet you welcome.

    Sorry about your assessment and I know the community understands what happens. Can identify with everything you are saying.  Including my self and I wish you well in a successful outcome. You have lots of support here.

    In reply to your question.  I am unsure of the number . I assume they have a website would it be on there.

    All I can say is a member of our community may know or a member of our team. Speak to the above number help line consider that 0808 800 3333.

    If that helps or maybe contact your local CAB for any benefit enquiries.

    Please have a look at our benefit advice for information and lots of comments from community members.

    All I can say just wanted to welcome you and we can be of any help the community. Please ask.

    Take care

    Community Champion
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  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,793 Disability Gamechanger
    Hi @russellwebster, and a warm welcome to the community!

    So sorry to hear about your experiences. According to this Scope page on appeals, you may call HMCTS on 0300 123 1142. You may also like to try the contact number listed on any of your current letters from the DWP. Best of luck, and do keep us updated.


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