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PIP Consultation Cancelled On the Day

PIPnewbiePIPnewbie Member Posts: 268 Pioneering
edited September 2018 in PIP, DLA and AA
My girlfriend's PIP consultation was cancelled about 3 hours before it was due, after all the stress, anxiety, pain, and terror she had to experience on the day.  All she got was a really apologetic woman on the phone explaining it was being moved to 3 weeks away.  

Anyone ever experienced this?

Since they automatically award zero for people missing their consultation twice, I bet they do not automatically award people when the assessors miss their claimants twice.


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Yes, you won't be the first and certainly won't be the last. I know in a lot of cases they have a bad name but they're still human and things in life do happen, which means no one can predict the future.
    Luckily they contacted her before she left for home because i have heard they've contacted people after they've left or worse not contacted them at all. There's nothing we can do about it when they do cancel assessments. Fingers crossed it doesn't happen next time. Good luck.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • wilkowilko Member Posts: 2,284 Disability Gamechanger
    Yes it’s a pain but as poppy says things happen in life that can’t be predicted so we, you will have to accept the this inconvenience and be grateful that you had three hours notice.
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