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advice for a PIP face to face assessment

nagillumnagillum Member Posts: 8 Listener
edited September 2018 in PIP, DLA and AA
Hi guys, 
Newbie here and was wondering if anyone has any advice for a PIP face to face assessment which I have this week.
I suffer from Bipolar disorder/ Depression, Fibromyalgia, Vertigo, Plantar Fasciitis, Anxiety, Panic Attacks and ongoing gastric issues (possibly IBS but on waiting list for endoscopy etc) which also causes flare ups in my Blepharitis, dry eye and seborrhoeic dermatitis. 
I'm in a real state over this, I depend on these payments, I'm a single father as well and I was also told that could go against me.
Any help or advice would gratefully received 


  • Sam_AlumniSam_Alumni Scope alumni Posts: 7,729 Disability Gamechanger
    Hi @nagillum
    Lots of understand just how worrying and stressful a PIP face to face can be, we have lots of support and advice on this though.

    We have this video on preparing for your face to face which may help

    CAB have a brilliant guide here and they say:

    Don’t let the assessor rush you and try not to just answer ‘yes’ or ‘no’ to their questions. Always try to explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period of time.
    Download the PIP assessment help sheet - to take with you to your assessment [ 97 kb]
    Print it out and take it with you. It includes tips on what to take to your assessment and dos and don’ts during the assessment.
    Senior online community officer
  • mikehughescqmikehughescq Member Posts: 6,532 Disability Gamechanger

    1) Be aware that the assessment starts as soon as you arrive at the assessment centre rather than when you get to the assessment room. This is legitimate and written into provider guidance written by the DWP.

    2) The assessment will be explained at the outset and you’ll be asked if you consent to what’s about to happen. If it’s PIP - They will assume that you have also consented to functional assessments but their guidance says they need separate consent for those and should only do them if they don’t have fully up to date functional information. If you think they do then you could decline to consent to functional testing albeit that that risks them recording that you declined to participate. 

    3) If you’re going alone then take a copy of your claim pack with you to remind you what you said or, if you don’t have that, take a bullet point list of which points you’re asking for. Ask them to read back what they’ve noted. If they won’t then ask them which activities they’ve recommended points on. They’ve no obligation to tell you how many points but there’s nothing to stop them identifying the Brian areas like cooking etc. This helps you to query it there and then if you think they’ve missed anything. 

    4) Make a clear note of start and end time and of building layout. How many steps from the entrance etc? 

    5) Do not take medical evidence with you that should have or did go in with the claim pack? Send it to the DWP decision maker if it didn’t go in with the claim pack.

    6) If it’s ESA then answer specific questions about what you can do by saying “I can’t do repeatedly, safely or or in a work context, because... “. Whichever of those applies. If it’s PIP then it’s “reliably, repeatedly, safely or in a reasonable time”.

    7) Keep in mind that there is no magic wand. There’s nothing you can do to guarantee that a HCP interpretation is the same as yours. Therefore there’s no benefit in dressing a certain way or behaving as though you’re having your worst day ever and you’re like that all the time. Spell out variations. They’re the most compelling evidence you have. Give examples of experiences you’ve had when trying to describe why you can’t do a specific activity. 

    8) Think of this as the starting point not the end point. It’s a stage you have to go through but there are lots of other stages if it doesn’t immediately work out aspect you hope.

  • alanstroudalanstroud Member Posts: 2 Listener
    Like to thank those of you who have made comments on this matter 
  • WondererWonderer Member Posts: 2 Listener
    Record it you need two recorders and two tapes and have to let then know in advance that you are going to record the assessment . also have someone else present a career or family member. 
  • mikehughescqmikehughescq Member Posts: 6,532 Disability Gamechanger
    No evidence thus far that recording it makes a jot of difference. Easy enough to challenge the credibility of many HCP reports but far better to concentrate on the strength of your own evidence.
  • nagillumnagillum Member Posts: 8 Listener
    Thank you to all of you for taking the time to respond. There seems to be so much to remember, it's a home assessment , I don't know If I could cope at all if it was in a centre. I've heard so many conflicting views and horror stories, I will have my father with me but I am setting myself up to be turned down and have to appeal 
  • nagillumnagillum Member Posts: 8 Listener
    Does anyone know if an assessor will (or has the right to)look around your home at an assessment? It makes me feel extremely uncomfortable even thinking about that
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    My daughter had a home assessment for PIP and the HCP didn't ask to look around. I don't know if they have any rights to look or not, sorry. Someone else may know more. Good luck with your assessment.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • nagillumnagillum Member Posts: 8 Listener
    Thank you poppy123456, 
    I appreciate your response. It's nice to know that. I hope all went well with your daughter and she was successful in her application 
  • YadnadYadnad Posts: 2,856 Member
    nagillum said:
    Does anyone know if an assessor will (or has the right to)look around your home at an assessment? It makes me feel extremely uncomfortable even thinking about that
    I doubt if they have any rights to look around your house, but there would be no reason why they can't ask to have a look. Or maybe they ask to go to the toilet and have a quick look elsewhere as well.
    But no they cannot force you into them wanting to do an inspection.
  • mikehughescqmikehughescq Member Posts: 6,532 Disability Gamechanger
    If your home were relevant to a PIP assessment then they’d be falling over themselves to do HVs. Currently they’re doing 29% as HVs. It’s your home and you get to say where they can and can’t go. It’s that simple. On the other hand showing them rails or other aids and adaptations and accompanying paperwork can only help.
  • nagillumnagillum Member Posts: 8 Listener
    Thanks you mikehughescq, that's eased my mind to know that they can't just come in and go where they want bit that I can offer to show aids and adaptions.
    Thanks again 
  • debbiedo49debbiedo49 Member Posts: 2,906 Disability Gamechanger
    Good luck
    I am a fibro warrior !💜♏️
  • nagillumnagillum Member Posts: 8 Listener
    Thanks debbiedo049,
    I really appreciate your support 
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