My son is 23 and severely autistic, we put some money away for him in a building society but lost the details, we have since found the details and declared it to the taxman, which takes him over the limit on his funds and has affected his allowance. We have been trying to get the building society to release the funds for two years, but keep going around in circles asking for Power of Attorney. They said that if we opened a bank account ( which my wife did ,a joint account with my son and my wife's name) only to be told again that Power of Attorney is needed. We have been promised call backs to help with the problems and they never replied. My wife is his appointee with the Works and Pensions and she has sent all such documentation to the BS, but to no avail and she is now at her wits end and find it difficult to progress this matter.
Any help would be greatly appreciated