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carers element on uc or carers allowance - help?

I need some help !!! I'm confused my partner and I are relatively new to uc and I am also on pip , we get the couples amount of uc , I'm told my partner should get carers element and he asked on journal 18 sept got no answer after much back and forth questions from me my coach replied and said claim carers allowance , which he has now done and it's on going , I am now told he still has to claim carers element on uc even though o was told claim carers allowance ! can anybody clarify and give me a how to do this correctly help many thanks
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