Claiming UC with ASD/Agoraphobia - Cannot attend Jobcentre
I am looking to help my son claim UC. He is 25 and has never worked because of ASD, social phobia, conduct disorder, and severe anxiety issues. He has already managed to claim PIP, and he was given a paper-based assessment after we supplied a comprehensive account of his difficulties alongside relevant diagnostic and psychological reports. He was awarded the higher rate daily living, and the standard rate mobility component, meaning the DWP have acknowledged the extent to which his conditions affect him.
However, it seems that in order to apply for UC he would be required to attend his local Jobcentre to provide ID and to sign a ‘claimant commitment’, likely mandating that he engage in some “work-related activity” until the WCA is complete. As I understand it, this would take place at some point after he submitted his claim online.
This would be impossible for him as he cannot even leave the house without experiencing severe distress and anxiety (which often culminates in a panic attack) and cannot speak on the telephone due to his social phobia and communication difficulties. While he has no official diagnosis of agoraphobia, his symptoms are effectively the same. I am aware that a paper-based assessment (or at least a home assessment) is possible for the WCA itself, but I cannot find any mechanism by which my son can even proceed to this stage of a claim without physically attending the jobcentre and meeting the “work coach.”
I would appreciate if anyone could give advice about how we should go about this. Will the requirement for him to attend the job centre be waived in light of his disabilities, or will someone from the DWP be willing to come to the home? While this would be difficult in itself, it would at least be manageable if it could take place in a familiar environment.