Employment and Support Allowance (ESA)
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My DWP letter has the wrong postcode on, HELP

I need some advice. I needed proof of ESA. My letter has the wrong postcode on.  It was one of those cream coloured A4 hand typed letters. It is a postcode for an address I lived at over five years ago. Now I am in a panic. What do I do to get this corrected?
I am worried this will mean myself not getting future mail etc.
Help

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Ring DWP to change it, it's the only way to correct what's wrong. Was this a recent letter that you received from DWP?
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Lynette1066Lynette1066 Member Posts: 47 Connected
    Letter asked for this week. Needed up to date proof. But other letters have correct post code on. I think this was a hand typed one. Thanks I will call DWP on Monday and ask them to correct this error. As I do not want other mail to go missing etc.
    Thanks for the advice, I seem to get the help and support from this site and its staff.  All other letters this year have had correct postcode on, but DWP seem to only look at last letter sent etc. So must get this corrected ASAP.
  • wilkowilko Member Posts: 2,294 Disability Gamechanger
    You didn’t need advice or help from this site or forum, it’s just common sense, what would you or I do if the letter came from another provider, company, we would phone them to amend their records job done.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    wilko said:
    You didn’t need advice or help from this site or forum, it’s just common sense, what would you or I do if the letter came from another provider, company, we would phone them to amend their records job done.
    Really? was there really any need for that comment? People get worried about things like this and what might be "common sense" to one person, may not be common sense to another. People come here for advice, not for comments like that.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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