Employment and Support Allowance (ESA)
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Cancelled appointment

Hi arden  house  sent  me  a  letter  to come to  the  centre.  My husband  rang them to  say  I would  need a  home  visit  so  that  appointment was to be  rescheduled. I  spoke to  my  gparents who  not only  agreed to  write a  letter  to  request the  home  visit but also rang them.  A few days  later  a new  appointment  arrived  but  yesterday another  one saying  they  are cancelling it but  no  explanation  of  why  which  has my  head  banging & battered as I  have  no never  had  them ever  cancel  before.  Could  someone  please  let  me anything so I can sleep  tonight and  not  wake up  to the same  crap.  Thank you 

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    You'll need to contact the health assessment providers to ask them what's going on, unfortunately we can only guess here. The number is on the top of the letter and they'll be open again tomorrow morning at 9am.

    Please do make sure you call them because if you fail to attend an assessment for ESA then your money is likely to stop.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • amanda8289amanda8289 Member Posts: 43 Connected
    Hi,

    You'll need to contact the health assessment providers to ask them what's going on, unfortunately we can only guess here. The number is on the top of the letter and they'll be open again tomorrow morning at 9am.

    Please do make sure you call them because if you fail to attend an assessment for ESA then your money is likely to stop.
    I  didn't  cancel the  appointment  for  the  fifth.  They  cancelled it x
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