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Hi @jackabeano.... Recently had the same problem.
The council insist on a recent [within 12 months] certificate. Not a major problem and it was easy enough to get a positive response from DWP [who agree that they had only ever sent the original award] so it was sent within days.
Irritating to have to wait for ages in a queue to speak to someone on the phone, who was very pleasant and efficient by the way, but why on earth can they not be contacted by email especially when it's for a simple request?
In the 21st century why do so many organisations still live in the past?
May be that the council feel that things may have changed and that's why they want a more up-to-date notice of your entitlement.
jackabeano said: Thanks exdvr for the reply but just this minute my husband managed to find the original award letter from 2015 so he has scanned that in and I have emailed it to themI am not due for a PIP reassessment till the end of next year so that was the only one I hadhopefully that will do ?
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