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Hi o5jessica
I too am struggling a bit to understand the situation, but I think you say you were on DLA and have had to start to claim PIP. As part of that process you have had to have a face to face assessment, which you had asked to be at your home in an afternoon, but they came in the morning and you did not see them, as a result of this your DLA has stopped? You are also concerned your ESA will be effected? If this is correct then you should write to or telephone PIP straight away and ask for a reconsideration of the decision to refuse your PIP claim (you have 1 month to meet the deadline). The PIP claim has likely been refused as by not having the medical assessment you will be deemed to have failed to provide the required information. You should explain why you have "good reason" not to have participated - you asked for a visit at home in the afternoon due to your health condition. You may be able to persuade the decision maker you did have good reason and they would then accept your PIP claim (in doing this, your DLA could arguably go back into payment pending the outcome of the PIP claim). However, this may be difficult and so you may also wish to not only pursue the above but also make a new claim for PIP. This would mean you potentially have 2 PIP claims being processed but it would protect your date of claim if you were not successful in getting the first claim processed. In respect of your ESA, this may be effected, dependent on what level of DLA you were getting. You should report the change to ESA to avoid any overpayment - note down what you are told, when you called and the name of the person you spoke to.
I hope you get this sorted out. If there are no advice centres near you, hopefully your social worker can help.
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