If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.
Receiving too many notifications? Adjust your notification settings.
Changing assessment centre Capita

Hi
If I ring and request to change my assessment centre will capita rearrange my appointment there and then on the phone...or send out another date.
I live very close to the Coventry centre and they have sent me an appointment for Birmingham.
Thank you.
If I ring and request to change my assessment centre will capita rearrange my appointment there and then on the phone...or send out another date.
I live very close to the Coventry centre and they have sent me an appointment for Birmingham.
Thank you.
Replies
My friend would drive me there or we could get the train..but it would be to much walking for me as there is no parking or an 8min walk from train station...it's really stressing me thinking about it...
Will give them a ring and see what they say x
The only time I would have to refuse would be consultant appointment but only got the one before Xmas x
My friend is going to drive me..
I am going to put a new post up and ask for tips on being dropped off as the nearest car park is a 2 minute walk but I imagine it would not include getting out of the car park and into the building so would be to much for me ...
Or more like an hours walk..🤔
As an example and living in the South East. according to travel time they should be sending claimants from say Ashford in Kent to London. The train takes 45 mins, so provided that the bit either side (home to station and station to assessment centre would take no more than another 45 mins there is no reason why people living in Ashford cannot be seen in North London a distance of over 100 miles in total.
No consideration as to whether the claimant can actually make that journey is featured in any of the guidance material.
So in a way the contractors are doing people a favour by allocating a centre nearer to where they live - they are not obliged to agree to such a request.
Yes everyone has the opportunity to cancel the assessment for whatever reason. However if the claimant makes reference to EA 10 on the basis that they are requesting it then the contractor has to comply.
I would also point out that this 'one' only change has no basis in law or legislation. It is something dreamed up by the DWP.
I am keeping the appointment my friend is driving me..
Travel time using public transport is just under 90 mins according to their calculations.