If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Pip
PaulaJT
Community member Posts: 1 Listener
hi I’m new on here. I have been transferred from High rate DLA for care and mobility to standard rate care and high mobility PIP.
The assessor came to my bungalow assessed me in bed at 930am. Everything we discussed she seemed to understand, but then her decision for the PIP rating was based on-‘observation’ I have 24 hr care with family and Carers as assessed on my care assessment.
I rang saying there was an obvious mistake, I was advised to put it in writing which I did, point for point. 7 weeks later I had not had a reply. I rang and was told it can take 6 weeks there was no letter on record, I had proof of postage and tracking had a signature and address. I had sent it to them with a copy of the letter.
i have rang numerously since to see if they have looked at it yet but can’t get through the ques are so long I get cut off over and over.
We are now another 8 weeks down the line and heard nothing
has any one else experienced any thing of this?
The assessor came to my bungalow assessed me in bed at 930am. Everything we discussed she seemed to understand, but then her decision for the PIP rating was based on-‘observation’ I have 24 hr care with family and Carers as assessed on my care assessment.
I rang saying there was an obvious mistake, I was advised to put it in writing which I did, point for point. 7 weeks later I had not had a reply. I rang and was told it can take 6 weeks there was no letter on record, I had proof of postage and tracking had a signature and address. I had sent it to them with a copy of the letter.
i have rang numerously since to see if they have looked at it yet but can’t get through the ques are so long I get cut off over and over.
We are now another 8 weeks down the line and heard nothing
has any one else experienced any thing of this?
Comments
-
Hi,There's no time scales for decisions. It really does take as long as it takes.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
-
Hi @PaulaJT, and a warm welcome to the community!
I'm sorry to hear you're still waiting- it's often the waiting time and uncertainty that can feel most difficult to deal with. As Poppy says, there are no real specific timeframes, but I really hope things move forward for you soon. Please do keep in touch and let us know how you get on!
Brightness
Categories
- All Categories
- 13.3K Start here and say hello!
- 7K Coffee lounge
- 101 Games lounge
- 483 Cost of living
- 4.6K Disability rights and campaigning
- 1.9K Research and opportunities
- 230 Community updates
- 9.6K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 807 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 666 Dating, sex, and relationships
- 374 Exercise and accessible facilities
- 845 Transport and travel
- 32K Talk about money
- 4.6K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.2K PIP, DLA, and AA
- 5K Universal Credit (UC)
- 6.4K Talk about your impairment
- 1.8K Cerebral palsy
- 886 Chronic pain and pain management
- 183 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.3K Mental health and wellbeing
- 328 Sensory impairments
- 832 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.