Paying for support care worker, that was not mentioned
eduffus
Online Community Member Posts: 2 Listener
Paying for care support care
I've just been advised I have to use some of my son's benefits to pay for his support care worker. And I should have paid from 2017. I received no notice of this and we have had care reviews and this was never mentioned. How do I dispute the back payments not informed of?
I've just been advised I have to use some of my son's benefits to pay for his support care worker. And I should have paid from 2017. I received no notice of this and we have had care reviews and this was never mentioned. How do I dispute the back payments not informed of?
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Hi
It was the care team who informed me recently and sent me letters dated November 2017, that i never received. I had to ask for confirmation letters. I have started paying December however I am refusing backdated payments has I've had reviews, this issue should have been raised with me. There were opportunities for this to be bought to my attention and never was.v0
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