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Benefit payments

Hi can anyone help me with this query? I claimed ESA in nov2018 because my health condition has worsened since my last ESA claim was turned down 2 years ago. I have sent medical notes in to ESA confirming this and have attended a ESA assessment in Jan 2019. ESA are refusing to pay me any benefit until outcome of assessment. And have informed me that if assessment decision go against me, they will not be paying me any benefit for Nov, Dec, and Jan. They said I should have claimed U.C while my ESA claim was being assessed. But Im not allowed to claim U.C while claiming ESA and my citizens advice worker had to close down my U.C claim in Nov 2018 to enable me to claim ESA. I have not had any benefit since Oct 2018. Help!
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