Should I be entitled to a reassessment?

michellepacey

I knew my pip assessor when I had an home visit have been awarded 0 points should I be entitled to be reassed again also I haven't been able to use any form of public transport for 25 years because of severe panic attacks but pip have said not being able to to use public transport or taxis is not taken into concideration when making a decision HELP

thespiceman

Hello @michellepacey   Pleased to meet you welcome.

Thank you for joining and sharing. Sorry what has happened.

I am one of the team of community champions who advise and help new members who join.

You need to appeal any benefit decision. Understand first need to do a mandatory reconsideration.

We have lots of information on our website.  Have a look at Talk about PIP/DLA which you might find useful.

You could contact CAB for further advice and information.  Have a look at their website.

We are here to support you.  Please ask if we can advise on anything someone will know.

Please take care.

@thespiceman

Sam_Alumni

Hi @michellepacey
We have lots of information here about appealing a PIP decision. Let us know if you have any specific questions.

poppy123456

HI,

They very rarely send you for another assessment once the decision is made. If you've been refused or have an award you're not happy with then first step is to request the MR then Tribunal if the MR fails.

Yadnad

This is something that really confuses me. As far as I am aware the way to deal with a decision that you believe is wrong is to ask for a MR and if that doesn't work, appeal.
Yet twice now on this site I have read of claimants after receiving a copy of the assessment report and before a decision has been made either complaining to the DWP or the assessing company and having their complaint upheld which resulted in a new assessment. They did not appear to have gone down the route of an MR obviously as no decision had been made before they complained.

We are also told that complaints regarding the assessment should be addressed to the assessing company, yet one claimant complained directly to the DWP, sent them the evidence in support of that complaint and the DWP found the assessment report to be incorrect - hence instructions were given to the assessing company to carry out another assessment.

Which is the right way to do this? Maybe getting the copy report earlier than the decision being made is throwing everything up in the air.