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Missed medical appointment, not entitled to ESA
Hello everybody.Just joined and am hoping somebody can help with advice! This is on behalf of a neighbour with learning disabilities,12 months ago he lost his home of 14years due to his esa being stopped. He missed a medical assessment. He cant read and struggles with dealing with people or circumstances unfamiliar to him. Previously a friend/carer sorted all his mail/meetings/financial aspects but then she moved away and he couldnt cope.Nobody realised until it was too late. Since then he has had help from welfare rights and is waiting for his tribunal date,but has received no money atall in nearly 18 months!!!! Was told to get fit notes (which he did!) in order to get the low rate esa payment,only to be told yesterday he wasnt entitled tto it because he missed his medical. At an absolute loss as where to go from here and any help/advice would be greatly appreciated.x