Weird Telephone Call from DWP
Guardian9622
Community member Posts: 37 Connected
I had a weird telephone call late yesterday afternoon from the PIP DM.
She asked WHEN had I first noticed a deterioration in my movement in relation to my claim date.
After answering her question, she said "Thank you for your time today. You will receive your back-payment and award letter within 7 days".
She wouldn't tell me what the award was, as she said she didn't have that information
It is 11 weeks since my assessment, and I was a bit surprised at the phone-call
She asked WHEN had I first noticed a deterioration in my movement in relation to my claim date.
After answering her question, she said "Thank you for your time today. You will receive your back-payment and award letter within 7 days".
She wouldn't tell me what the award was, as she said she didn't have that information
It is 11 weeks since my assessment, and I was a bit surprised at the phone-call
1
Comments
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HI,I had a phone calling exactly like that when i had my PIP review 2 years ago. I rang the following day and the decision was made, my mobility was increased from standard to enhanced. Give them a ring later and ask if a decision's been made, it mostly like has by now. Good luck!1
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Thanks Poppy. Good result for you then
I'll try ringing them later today. There doesn't seem to be a "good" time of the day to ring, as there are obviously always queues in the system.
Have a great day0 -
No problem. I rang PIP yesterday and only waited 15 minutes I wanted to ask for a call back from a case manager but to my surprise they put me straight through This was before 9.
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Cool.
I'll give them a try before I go out. Thanks for your input1 -
It's because you need to have had a disability or condition for three months to be eligible for PIP. There must have been some uncertainty with your application as to that, hence why they rang to clarify with you before finalising the decision.It sounds like good news for you though. As Poppy said, give them a call in the next day or so and the decision should be on the system by then (the system updates overnight so the decision letter can only be seen the day after the decision is entered onto it) and they'll be able to tell you what you've been awarded. .1
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Cheers Fetlock.
I just hope they go with the assessors recommendations. That will give give me enhanced for both0 -
Guardian9622 said:Cheers Fetlock.
I just hope they go with the assessors recommendations. That will give give me enhanced for both
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I hope so Poppy or I'm no better off after 9 months of stress!0
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Is this a review? or a first claim?
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A review. First awarded late 2016.
My mobility has got so bad in the past year (Parkinson's Decease for 10 years) I rang about a Change of Circumstances, NOT knowing it would trigger a full re-assessment
You live and learn eh?0 -
Change of circumstances means you'll be backdated any money owed from the date you reported those changes.
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Yes, so she said. That will be June 2018, so that'll be a nice added *bonus* to the full award (I'm trying to be positive now haha)0
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I totally understand how difficult and extremely stressful the wait is. It's torture. Hopefully that wait will soon be over and when you ring they tell you the decision. Do let us know. Fingers crossed for you!
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The PIP back-payment arrived in my account overnight, so just waiting on the official award letter now1
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Fantastic news!1
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So close now Poppy.
Post not been today yet, so there's still time0 -
Blimey and i thought my post was late1
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They know I've been pacing the lounge for weeks. I'm sure they're doing it on purpose! Haha1
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Results Are In:
Enhanced rate for both components with a Light-Touch review in 2028
Thanks for all your support2 -
That is great news
1
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