Text from ESA saying it's urgent

len
len Online Community Member Posts: 5 Listener
edited March 2019 in Employment and Support Allowance (ESA)
Received txt msg from esa says urgent ! and tel no don’t work all no’s for dwp not answering 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    Unfortunately you'll need to try ringing again tomorrow. There's very often long waiting times for them to answer the phone but try ringing as close to 8am as possible tomorrow morning and hopefully you won't be waiting as long.

    Number to ring is here. Telephone: 0800 169 0310

  • Benistmonk
    Benistmonk Online Community Member Posts: 341 Empowering
    They do answer but I find it usually takes them up to an hour. 
  • Antonia_Alumni
    Antonia_Alumni Scope alumni Posts: 1,764 Pioneering
    Hi @len I hope you were able to get through to them?
  • len
    len Online Community Member Posts: 5 Listener
    Yes but all that was said was ring back Tuesday?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    It's impossible to even guess what they want. I'm not even sure why they told you to ring back Tuesday :o
  • len
    len Online Community Member Posts: 5 Listener
     :/ just more to worry about 

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