Employment and Support Allowance (ESA)
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Text from ESA saying it's urgent

lenlen Member Posts: 5 Listener
Received txt msg from esa says urgent ! and tel no don’t work all no’s for dwp not answering 

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    Unfortunately you'll need to try ringing again tomorrow. There's very often long waiting times for them to answer the phone but try ringing as close to 8am as possible tomorrow morning and hopefully you won't be waiting as long.

    Number to ring is here. Telephone: 0800 169 0310

    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • BenistmonkBenistmonk Member Posts: 343 Pioneering
    They do answer but I find it usually takes them up to an hour. 
  • Antonia_AlumniAntonia_Alumni Scope alumni Posts: 1,781 Pioneering
    Hi @len I hope you were able to get through to them?
  • lenlen Member Posts: 5 Listener
    Yes but all that was said was ring back Tuesday?
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    It's impossible to even guess what they want. I'm not even sure why they told you to ring back Tuesday :o
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • lenlen Member Posts: 5 Listener
     :/ just more to worry about 
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