Employment and Support Allowance (ESA)
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Dwp have not received mandatory reconsideration - is this another lie?

MaxinusMaxinus Member Posts: 39 Connected
i have 8 weeks ago sent my husbands mr to dwp.  Rang yesterday to chase outcome, was told I should have heard within 2 weeks.  They deny having received it.  I sent it recorded delivery and have print out of the signature.  Was told someone will ring us back within 3 days, must admit, i’m Not holding my breath!  Advisor said when they ring tell them you are re-submitting the mr on the phone but there was an undertone of it has to be received within one month -  just all seems a bit fishy to me.  Can anyone advise me on this?  I just smell a rat.  Is this another delaying tactic? And have they any right to refuse a resubmission?


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    Receiving a decision within 2 weeks of requesting the MR is exactly correct. There's no timescales to decisions.

    Yes, you do have 1 month but with good reason you have 13 months. If what you've been told is correct and they haven't received the letter then that's perfectly good reason because you're not actually late, you sent it. Most MR decision remain the same so you'll most likely have to take it to Tribunal.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • MaxinusMaxinus Member Posts: 39 Connected
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