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Hello I received E L A form to fill in on the 3rd of December 2018. I posted it back as soon as I filled it in on the 6th of December 2018. They sent it back to me the second week of February saying there was a couple of things I had missed out on the form. So I telephoned them and a lady went through the questions with me, she then told me it would go straight back to processing as it had already been there for 6 weeks. She told me I would probably receive any money owing to me by the end of March 2019. I got in touch again near the end of March, then I was told it would be the end of April. I phoned them again this week and was told it only went to processing on the 22nd of march. Then yesterday a lady phoned me to tell me I would not get anything now until the middle of June because it only went to processing on the 22 of March. What can I do, Can you please advise me.