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Hello @RichardNeffi Pleased to meet you welcome.
Thank you for joining and sharing.
I am one of the team of community champions who guide, advise and help new members who join the forum.
Sorry to hear of your problems. I know there will be members of our community or a member of our team be able to give you an answer.
I would consider speaking to CAB. They have knowledge and expertise in benefit enquiries.
Something to consider.
Please take care.
@thespiceman
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