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the never ending dwp capita journey unbelivable
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okehmelc
Community member Posts: 24 Connected
nce i last posted in this forum in 2017 i would like to ask if
anybody can give me advice on my claim. since my last post i would like
to update whats happened to me. twice the dwp have closed down my claim
because i did not attend a face to face assesmant my case has been going
on since 2016 it started when an assessor lied and she said i swore in
my assesmant repeatadly and closed my assesmant down as she felt
threatened by myself and my partner who is herself a civil servant with
20 years + experience and unblemished record since the first assesmant
the dwp have closed my case offically twice . irefused to go to there
face to face again after how i was treated in there building but said i
would happily have a home visit which is the only choice i knew of the
dwp recomended to capita for nearl;y 18 months for a home visit.today i
got partial information on a sars request and discovered i had
unacceptable customer behaviour marker on my claim.with a pv marker as
well with a note saying i should be seen by a lone officer i was
devasted that is on my record when no actual incident had occured
because the assesor lied..in febuary of this year the appeals tribunal
overruled the dwp and said i had good reason not to attend a face to
face. for 18 months the dwp had recomended a home visit to capita
knowing full well i wouldnt get one with that marker on my claim which i
think is deliberate on there part ive complained to dwp about the
length of time my case has taken.First point here is why wasnt i
informed about this marker which is a potentially violent claimant
marker with the extra condition i shouldnt be seen by a lone officer
they did not inform me and recommended to capita i should get a home
vist when they no if that markers on my claim i wouldnt get a home visit
i think that is an absolute abuse of power i went to appeal in febuary
2019 and they have made no contact with me not a phone not a letter
nothing since then i have had to ask for sars request toi get my
information 2016 started my claim and im no further on than when it
started these departmeents asre not fit for purpose and you can imagine
the stress ive had over three years having to consistantly chase them up
regarding my case the only correspondace ive had off them in writing is
both times they shut my case down because of not attending a face to
face im appalled at there complete disregard for me as a human bieng
please ask me anything about my case and i will tell you whats happened
and clarify anything you dont understand( melvin clapton) ps excuse
spelling and punctuatiom im not good at either - clea
Comments
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Hi @okehmelc I am sorry to hear what you have been through and seeing what was put on your claim. I commend your courage in this process. Have you received any update recently?
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nce i last posted in this forum in 2017 i would like to ask if anybody can give me advice on my claim. since my last post i would like to update whats happened to me. twice the dwp have closed down my claim because i did not attend a face to face assesmant my case has been going on since 2016 it started when an assessor lied and she said i swore in my assesmant repeatadly and closed my assesmant down as she felt threatened by myself and my partner who is herself a civil servant with 20 years + experience and unblemished record since the first assesmant the dwp have closed my case offically twice . irefused to go to there face to face again after how i was treated in there building but said i would happily have a home visit which is the only choice i knew of the dwp recomended to capita for nearl;y 18 months for a home visit.today i got partial information on a sars request and discovered i had unacceptable customer behaviour marker on my claim.with a pv marker as well with a note saying i should be seen by a lone officer i was devasted that is on my record when no actual incident had occured because the assesor lied..in febuary of this year the appeals tribunal overruled the dwp and said i had good reason not to attend a face to face. for 18 months the dwp had recomended a home visit to capita knowing full well i wouldnt get one with that marker on my claim which i think is deliberate on there part ive complained to dwp about the length of time my case has taken.First point here is why wasnt i informed about this marker which is a potentially violent claimant marker with the extra condition i shouldnt be seen by a lone officer they did not inform me and recommended to capita i should get a home vist when they no if that markers on my claim i wouldnt get a home visit i think that is an absolute abuse of power i went to appeal in febuary 2019 and they have made no contact with me not a phone not a letter nothing since then i have had to ask for sars request toi get my information 2016 started my claim and im no further on than when it started these departmeents asre not fit for purpose and you can imagine the stress ive had over three years having to consistantly chase them up regarding my case the only correspondace ive had off them in writing is both times they shut my case down because of not attending a face to face im appalled at there complete disregard for me as a human bieng please ask me anything about my case and i will tell you whats happened and clarify anything you dont understand( melvin clapton) ps excuse spelling and punctuatiom im not good at either
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hi Mikethe DWP in conersation with them have admitted they were wrong not to inform of the marker in august 2017 and have now sent me the letter in i should of got then. i always denied what happened at my assesmant never happend and i should have been given the chance to appeal that marker since 2017 that marker has stopped me haveing a home assesmant as that marker prevents it happening so for nearly two years the DWP have recomended home visits knowing i cant have one because of marker. melvin
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my reason for not attending there face to face was the way i was treated at the original assesmant and i wouldnt go to there assesmant again as the assessor lied but i would have a home visit at any time
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my appeal was that i did have good reason not to attend face to face and the tribunal aggreed my marker also has conditions so now DWP are going down the paper based road which they could and should of done 18 months ago
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