CAPITA report full of lies
I have been assessed by a member of CAPITA on the last January 2019 about my PIP claim. I have been receiving the DLA indefinitely due to several severe degenerative disorders. After I have been fighting to obtain a copy of the report I was shocked by all the false statements issued by the unprofessional assessor. I decided to send a formal complaint to the DWP, the reply was that I had to forward the complaint to CAPITA so I have done it. CAPITA replied me saying that they cannot investigate on the issue of a report, that is completely wrong, writing false statements and twisting the declaration of a claimant as it unfortunately happened is a criminal offence. I also have invited CAPITA to provide all my file under the subject access request but CAPITA has sent me again to the DWP.
I have now sent another letter forcing CAPITA to look into my matter and provide me with my personal files.
I am wondering what can be done to enforce rights in the case CAPITA will ignore my correspondence. I know that I can complain to the ICO if they refuse to send me my file but what about my complaint? I asked to receive the complaint procedures but they are failing to do so.
Any suggestion will be appreciated……
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