No decision letter

to4sgo4G
to4sgo4G Online Community Member Posts: 1 Listener
edited July 2019 in Employment and Support Allowance (ESA)
I went for my ESA assessment in March have not heard anything back phoned several times I mean several times no joy was told by the assessor she agreed with the last assessor who I saw 2 years ago at the end she said I will still get my ESA which I am getting but haven’t received any decision letter has anyone else had this problem 

Comments

  • Roddy
    Roddy Online Community Member Posts: 445 Trailblazing
    Hi @to4sgo4G Welcome on board!
    I would consider writing to the DWP/ESA department, letting them know that you have called them several times and would appreciate a written response with confirmation. Any number of reasons could be why you've still as yet to hear back from them, and a letter to them would at least be acknowledged. However, make sure that it is addressed to the appropriate department and get a 'proof of postage' receipt by mailing your letter at the Post Office. Keep a photocopy of what you write too. 

    Good Luck with it!
  • thespiceman
    thespiceman Online Community Member Posts: 6,283 Championing
    Hello @to4sgo4G   Pleased to meet you welcome.

    Thank you for joining and sharing.  Sorry to hear what you have been through.

    I am one of the team of community champions. We guide, advise and help new members who join the forum.

    Please may I suggest if your having some problems and issues with benefits and the decisions you need.

    You may need to speak to a welfare organisation like CAB that may advise you further. Ask them to contact DWP on your behalf.

    Always an idea.

    Hope that helps you.

    Take care.

    @thespiceman

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