Universal Credit
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willing to answer all questions in regards to UC.

UCExpertUCExpert Member Posts: 17 Connected
Hi, I currently deliver universal credit and am willing and able to answer questions directly and honestly.

Replies

  • Adrian_ScopeAdrian_Scope Testing team Posts: 7,942

    Scope community team

    Hi @UCExpert.
    Welcome to the community. Thank you for the very generous offer. How do you know so much about UC? :smile:
    Senior Community Partner
    Scope

    Your feedback is really important to the development of the online community, so please remember to complete our online community annual survey
  • UCExpertUCExpert Member Posts: 17 Connected

    I joined UC at the very start and have worked on all elements. if you have a private DM option I can willingly give you my history. 

    I want to help by giving honest and truthful answers to peoples questions. my peers regard me as an expert and I want to share a little of my knowledge to help at least one person with a smoother transition to universal credit.

  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @UCExpert

    Good Evening & Welcome it’s great to meet you today.

    If will be great to have your help/support.

    There will be many members on here that will find this very very helpful.

    @steve51
  • UCExpertUCExpert Member Posts: 17 Connected
    I'm glad I'm here.. I've been thinking about joining a forum and helping Any way I can for a while. Glad I made the leap. Looking forward to making a difference 👍
  • Hart86Hart86 Member Posts: 394 Pioneering
    Nice to meet you!

    When you say you deliver universal credit what do you mean? Are you a case manager? Decision maker? 
  • UCExpertUCExpert Member Posts: 17 Connected
    I've done both roles, plus team leader, visiting officer. I currently hold a specialist role. 

  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    edited July 2019
    UCExpert said:
    I've done both roles, plus team leader, visiting officer. I currently hold a specialist role. 

    @UCExpert  It's not your fault, and I respect that.

    But its not a good system, and I campaign against it.

    Its wrong on all counts, and theirs people in this situation on legacy benefits that can't and will not understand how to do it and maintain a claim online?

    It raises serious concerns for people with MH, trust issues, need I go on No I don't think I do.

    If you still or involved with the DWP please forward these concerns through the proper channels for which I have been doing.

    And to add here is Amber Rudd's all time hits.

    Also what this Tory Government is also trying to do, and it's working.

    And while I'm here this Government have already been using from one benefit to another, why keep putting claimants through all these assessments when the DWP already share it with other benefits they have done for many years.




    [Political and inflammatory images removed by moderator]
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


  • UCExpertUCExpert Member Posts: 17 Connected
    I'm not here to discuss my personal feelings regarding what our elected peers decide to do with this power. I'm only here to answer any questions regarding Universal credit for the benefit of that person asking the questions.
    by all means, if you are asked a question please forward it to me and ill be more then happy to help.  Universal Credit is here to stay. I only want to do my bit to help.

  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    UCExpert said:
    I'm not here to discuss my personal feelings regarding what our elected peers decide to do with this power. I'm only here to answer any questions regarding Universal credit for the benefit of that person asking the questions.
    by all means, if you are asked a question please forward it to me and ill be more then happy to help.  Universal Credit is here to stay. I only want to do my bit to help.


    @UCExpert

    I thank you for your honesty.

    I don't need anything answering thank you. But I will create so much fuss with peers in power regarding this and a press release will be forthcoming in the not to distant future.

    I know you know it's wrong in many ways, but I will let you think on that one.

    UC will be disabled at some point.
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


  • UCExpertUCExpert Member Posts: 17 Connected
    UCExpert said:
    I'm not here to discuss my personal feelings regarding what our elected peers decide to do with this power. I'm only here to answer any questions regarding Universal credit for the benefit of that person asking the questions.
    by all means, if you are asked a question please forward it to me and ill be more then happy to help.  Universal Credit is here to stay. I only want to do my bit to help.


    @UCExpert

    I thank you for your honesty.

    I don't need anything answering thank you. But I will create so much fuss with peers in power regarding this and a press release will be forthcoming in the not to distant future.

    I know you know it's wrong in many ways, but I will let you think on that one.

    UC will be disabled at some point.
    I wish you luck. but I have to state one fact. I need not think on thinking about anything,  My conscience is clear. I'm honest and help multiple people daily.

    so I have to ask... what would your solution to UC being scrapped be?
  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    @UCExpert all I can say, you would have read, or heard many stories, articles in the national papers regarding suicide victims because of these policies and not been able to tell their story of how they are being treated by all these false assessments etc

    And when people are desperate that's why they take their lives as they see no other way out, apart from death, and their story's never get told and all they become is a statistic.

    Solution to UC being disabled is when the Managed Migration starts in the not to distant future, but the DWP has not even got the draft pilot regulations through yet.

    Watch this space for further updates.

    Good to hear your Conscience is clear.
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


  • UCExpertUCExpert Member Posts: 17 Connected
    Daily that's why I'm driven to help. 
  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    edited July 2019
    @UCExpert it's great you want to help people with UC?

    As you already would know when claimants have a WCA and then found fit for work the DWP then send a letter called ESA/UC65B letter telling people's GPs not to provide fit notes. Disgusting.

    But a few of us working with various charity's against the DWP and with the help of the ICO it has now changed as of last week.

    Here is that letter.




    So I hope now the DWP will stop using underhand tactics to deny claimants what they deserve.

    We will bring justice for claimants.
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


  • UCExpertUCExpert Member Posts: 17 Connected
    That's just a letter regarding data protection.   

    I will engage with you no more.
  • thespicemanthespiceman Member Posts: 6,408 Disability Gamechanger
    edited July 2019
    Hello @UCExpert   Pleased to meet you welcome.

    Thank you first of all taking the time and the opportunity. To give relevant information, guidance and advice.

    I am one of the community champions on the forum.  All I can add a part of our role is being supportive to those going through this situation.

    The problems and issues of Universal Credit as you have seen from previous posts. Is a serious debate on our forum.

    Opinions and views all the time on the whole system.

    If you look on the webpages.  Many stories of heartbreak and misery.

    I do understand your here to help and offer any answers to questions.

    Please can I thank you for doing that much appreciated I know from any one who is going through this.  From our community.

    Will I am sure be grateful to contact you and hopefully get some answers.

    Wish you well.  If there is anything I can help with or you wish to know. Please let me know or any one from our team . Contact myself or a member of our team at SCOPE.

    Take care.

    @thespiceman


    Community Champion
    SCOPE Volunteer Award Engaging Communities 2019
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  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    edited July 2019
    UCExpert said:
    That's just a letter regarding data protection.   

    I will engage with you no more.
    No it's wrong underhanded tactics by the DWP, and Tory Government use to deny claimants a fair hearing, and forcing claimants Gps to deny them fit notes?

    Engage, or not, you know this system is corrupt.
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


  • Hart86Hart86 Member Posts: 394 Pioneering
    edited July 2019
    It’s very brave if you to sign up to any public site and announce your role as you’ll sadly take the brunt of criticism for government policy!! It’s great you’re wanting to help people move over more seamlessly, there can be lots of problems with people’s claims and the more they can be educated the better!! 
  • UCExpertUCExpert Member Posts: 17 Connected
    Hart86 said:
    It’s very brave if you to sign up to any public site and announce your role as you’ll sadly take the brunt of criticism for government policy!! It’s great you’re wanting to help people move over more seamlessly, there can be lots of problems with people’s claims and the more they can be educated the better!! 
    That's exactly my aim.. I can take criticism. As long as it's not personal and as long as I'm not singled out. All I want to do is help. 
  • Connie00Connie00 Member Posts: 255 Pioneering

    Hello @ UCExpert           

    My Name is Connie00

    I am one off the community Champion’s here at Scope.  it’s really nice to meet you.

    A very warm welcome to the Community. I trust you are having a good day today

    Here at scope we welcome people from all walks of life, please feel free to have a look around our online community, and join in, we welcome new blood and would welcome your opinion.

    Yes, we would very much welcome your knowledge, I for one am very sorry about the attack you are under at the moment, you have joined this community in the need to help people and answer questions that relate to this subject. I am all for reform and people having their own areas to be championing, but surly we are all on the same page here, wanting to guide lead and help people,

    we are glad to have you on board

     

    if we can be of any assistance to you please don’t hesitate to contact us,

    Enjoy the rest of your day

    @connie00   :) 


  • GettinOldeGettinOlde Member Posts: 495 Pioneering
    Hello @UCExpert,

    I need to contact my UC case manager, How do ensure I am talking to the right person?

    Thanks.
    Resident joker - not to be taken too seriously ¯\_(ツ)_/¯
  • UCExpertUCExpert Member Posts: 17 Connected
    Hello @UCExpert,

    I need to contact my UC case manager, How do ensure I am talking to the right person?

    Thanks.

    Hi @getinolde. your case manager is linked to your account. when you leave a journal entry it goes in to the case managers dashboard to answer, much like this forum.  if you call and your case manager is in and online then you will be directed to your case manager. if your case manager is not online or on another call, it will be directed to the team. case managers work within teams.  Case Mangers will only give there first name. Although I must ask why you feel its important to make sure you feel you are talking to the right person? as some case managers us a different name any way for safety. 
  • GettinOldeGettinOlde Member Posts: 495 Pioneering
    edited July 2019
    UCExpert said:
    Case Mangers will only give there first name. Although I must ask why you feel its important to make sure you feel you are talking to the right person? as some case managers us a different name any way for safety. 
    Quoting a comment of mine from a different thread ...

    "Just called the 0800 328 5644 UC helpline, they didn't have a clue how to advise me and just referred me back to my work coach."

    I am on the phone to them again while I type this - 38 minutes so far.

    Call just ended after 40m 23s - I shall comment on the call in my original thread.
    Resident joker - not to be taken too seriously ¯\_(ツ)_/¯
  • DomDevDomDev Member Posts: 2 Listener
    Hi UCExpert,

    im wondering if you can offer some advice in regards to my situation. My girlfriend (who currently claims ESA and PIP) just had a universal credit meeting to see if she could receive housing benefit as well because this falls under UC now. This is because we are relocating to another town and so require help paying for housing requirements. I'm a student who will be getting a student loan around the time we want to move (mid september) but her current benefits don't allow her to save enough money to help pay for deposit/first month rent etc. The people in her meeting today told her they wouldn't be able to give her housing benefit until she was already in the new place AND they also cut her payments she currently gets by nearly 200 a month also delaying this payment date by nearly 3 weeks..? Do you have any advice to give on our situation at all? 
  • UCExpertUCExpert Member Posts: 17 Connected

    Hi Dom, you are best to speak with CAB office regarding this as although id like to help I can only deal with specific questions as I would need to know all your details first. please bare in mind that uc will use your student finance as an income monthly.

    local authorities can help with deposits as well.


  • DomDevDomDev Member Posts: 2 Listener
    Okay thank you - citizens advice didn't really seem too helpful when we spoke to them and just said to apply for UC - which we've done but shes now in a worse off position.. I heard of a thing called discretionary housing payment, which apparently can help with money towards a deposit/rent shortfall. is it worth contacting the council of the place we're moving to and seeing if they can aid us with deposits etc? Also thats insane that UC will use my student loan as a monthly income?! It can just about support one person not two :neutral:
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Student loans are counted as income for all means tested benefits and it's always been like this, even if you decide not to take the student loan it will still be counted as if you've taken it.

    A discretionary housing payment is there for shortfalls for those claiming either housing benefit or the housing element of UC. It's not there to help with deposits for first month rent or bonds.


    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Hart86Hart86 Member Posts: 394 Pioneering
    edited July 2019
    UC is harsh on students unfortunately so it’s going to be a struggle!!
    Yes the discretionary housing payment can help with deposit but most councils run a deposit scheme too.
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