Decision made

Pascoe25
Pascoe25 Online Community Member Posts: 10 Listener
Hello, 

Just a quick question. I had my assessment 4 weeks ago today and I phoned this morning for an update.

I got told a letter has seen sent out today but not been uploaded to the system? Is that normal or is it worth trying again? 

Thank you in advance. 

Sam

Comments

  • pollyanna1052
    pollyanna1052 Online Community Member Posts: 2,015 Championing
    If they say the letter is in the post, give it a few days and if it hasn`t arrived, then ring again.
    Good luck.
    I received my application form today. Been on DLA 19 years!
    Has to be done sadly.
    Wish me luck!
    Hope you get the right answer too. x
  • wilko
    wilko Online Community Member Posts: 2,438 Championing
    @Pascoe25,hello and welcome, having had your assessment you can wait a week then contact DWP,and request a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for your official award notification letter.
  • Pascoe25
    Pascoe25 Online Community Member Posts: 10 Listener
    Thank you both. The lady on the phone said a decision has been made but hasn't been uploaded to her system. Surely it should upload instantly?
  • pollyanna1052
    pollyanna1052 Online Community Member Posts: 2,015 Championing
    Yes, you`d think so, but as they are working with backlogs, perhaps that`s why your report isn`t on her system yet. Try to sit tight....not long to wait. Good luck chuck x
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    It can take 24 hours for the decision to be uploaded onto the system and until this happens they won't be able to tell you what that decision is, they will only know that a decisions been made.
  • Pascoe25
    Pascoe25 Online Community Member Posts: 10 Listener
    Thanks Poppy. 

    I'll phone first thing Monday 
  • April2018mom
    April2018mom Posts: 2,863 Championing
    Wait till Monday. Then you can call to find out what they have decided. Good luck and keep us updated. 
  • pcoventry
    pcoventry Online Community Member Posts: 149 Empowering
    edited July 2019
    It took a week and a half for my award notice to arrive so yours should be with you by the end of the month - they use the slowest second class post in history. 
  • Pascoe25
    Pascoe25 Online Community Member Posts: 10 Listener
    I had my assessment 4 weeks ago yesterday and a decision has been made, so I feel very lucky by that turn around 
  • Pascoe25
    Pascoe25 Online Community Member Posts: 10 Listener
    Phoned this morning. Enhanced rates for both. Absolutely chuffed. 
  • atlas46
    atlas46 Online Community Member Posts: 817 Pioneering
    Hi @Pascoe25

    What a great result and thanks for updating the community, as it is always good to hear of a positive outcome.

    As PIP is a gateway to other benefits, could I suggest you seek a benefits check, say with your local CAB.

    Best wishes
  • buzzer
    buzzer Online Community Member Posts: 104 Empowering
    Great news @Pascoe25