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Decision made

Pascoe25Pascoe25 Member Posts: 10 Listener

Just a quick question. I had my assessment 4 weeks ago today and I phoned this morning for an update.

I got told a letter has seen sent out today but not been uploaded to the system? Is that normal or is it worth trying again? 

Thank you in advance. 



  • pollyanna1052pollyanna1052 Member Posts: 1,998 Disability Gamechanger
    If they say the letter is in the post, give it a few days and if it hasn`t arrived, then ring again.
    Good luck.
    I received my application form today. Been on DLA 19 years!
    Has to be done sadly.
    Wish me luck!
    Hope you get the right answer too. x
  • wilkowilko Member Posts: 2,284 Disability Gamechanger
    @Pascoe25,hello and welcome, having had your assessment you can wait a week then contact DWP,and request a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for your official award notification letter.
  • Pascoe25Pascoe25 Member Posts: 10 Listener
    Thank you both. The lady on the phone said a decision has been made but hasn't been uploaded to her system. Surely it should upload instantly?
  • pollyanna1052pollyanna1052 Member Posts: 1,998 Disability Gamechanger
    Yes, you`d think so, but as they are working with backlogs, perhaps that`s why your report isn`t on her system yet. Try to sit tight....not long to wait. Good luck chuck x
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    It can take 24 hours for the decision to be uploaded onto the system and until this happens they won't be able to tell you what that decision is, they will only know that a decisions been made.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • Pascoe25Pascoe25 Member Posts: 10 Listener
    Thanks Poppy. 

    I'll phone first thing Monday 
  • April2018momApril2018mom Posts: 2,869 Member
    Wait till Monday. Then you can call to find out what they have decided. Good luck and keep us updated. 
  • pcoventrypcoventry Member Posts: 149 Pioneering
    edited July 2019
    It took a week and a half for my award notice to arrive so yours should be with you by the end of the month - they use the slowest second class post in history. 
  • CressidaCressida Member Posts: 770 Pioneering
    I think I must have been very lucky as from DWP receiving my application to having the f2f and receiving the assessors initial report was 5 weeks. Hopefully I don't have to wait an extra long time for the decision letter. Anyone waiting has my greatest sympathy. The whole process is absolutely intolerable, my life has been on hold for the whole time. 

  • Pascoe25Pascoe25 Member Posts: 10 Listener
    I had my assessment 4 weeks ago yesterday and a decision has been made, so I feel very lucky by that turn around 
  • Pascoe25Pascoe25 Member Posts: 10 Listener
    Phoned this morning. Enhanced rates for both. Absolutely chuffed. 
  • atlas46atlas46 Member Posts: 827 Pioneering
    Hi @Pascoe25

    What a great result and thanks for updating the community, as it is always good to hear of a positive outcome.

    As PIP is a gateway to other benefits, could I suggest you seek a benefits check, say with your local CAB.

    Best wishes
  • buzzerbuzzer Member Posts: 107 Pioneering
    Great news @Pascoe25

    Try & be kind to one another even if we may have different views. 

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