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Minimum wait time for a decision 10 week?

I received a letter on Friday saying that they had all the information they needed to make a decision on my PIP. Because it was dated mid July I phoned to see if anyone had made a decsion in the interim and was told that because of backlogs "in my area" decisions are taking at least 10 weeks. Is this right? I dont understand, as a former civil servant, how someone can look at a file decide there's enough there to make a decision but not actually make the decision. Surely that's double the work?
Is the figure of ten weeks correct? If it is that is shocking and will take the application into almost 7 months from start to finish. There must be some very desperate folk out there.
Is the figure of ten weeks correct? If it is that is shocking and will take the application into almost 7 months from start to finish. There must be some very desperate folk out there.
Replies
I just get frustrated at the lengths of time things take. I was a decision maker in another department and we had time targets to meet in getting the information and then once we had it all making the decision. If we didn't meet them all hell broke loose. The DWP seem to have an "it is what it is" attitude and it can take as long as we like...