Employment and Support Allowance (ESA)
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No eesa payment??

Hi, I'm new here & a newbie at this sort of thing so apologies if I'm repeating old 'stuff'. It's regarding my EESA payments ,which are normally paid two days before the due date. In this case ,being due on Monday 26th 2019, this day also is a Bank holiday &,therefore, my money should be available on the Saturday 24th . I am on full support & disabled. I've not received any letters ,phone calls, emails or texts to advise me of my money being stopped or revieved for any reasons at all. Luckily, I had some available cash to tied me over but this is worrying me as it's never happened before . Does anyone know if there's a delay in payments for any reason & is it likely they'll make a payment tonight (Sunday ) or tomorrow ,which is 26th Bank holiday. Many thanks for help & replies . Incidently ,I have just been awarded PIP which is due to commence in October so I shouldn't think this has any bearing on the matter, but felt I should mention it to keep you in the full picture .Again ,many thanks to anyone if you can put my mind at rest .Regards to all. 

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    As it’s a bank holiday then payment should have been received the Friday before, rather than the Saturday. The reason you usually receive payment on Saturday is because your bank processes it earlier, some banks still do this.

    As tomorrow is a bank holiday then it’s very unlikely that you will receive payment today or tomorrow.

    My guess is that your DLA award ending and PIP Being awarded it’s caused your ESA to temporarily be suspended, which can happen but is nothing to worry about.

    Im afraid you’re going to have to wait until Tuesday morning to ring DWP to ask why you haven’t received your money. You can ask for a same day payment and they will make payment on that day for you to receive it in your bank. They open at 8 and I always find this the best time to ring them but it can still take an hour for them to answer because they can get very busy at times. Thankfully it’s a free number to ring.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • FreecloudFreecloud Member Posts: 9 Connected
    Many thanks poppy, don't understand why it should interfere with dla/pip, especially as it's not 'rolling' over until October, however, I'll take on-board your possible explanation & look forward (not) to phoning them on Tuesday. Regards & best wishes to you .
  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    Hi @Freecloud, did you manage to get through to them today? I really hope this can be sorted soon!
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  • FreecloudFreecloud Member Posts: 9 Connected
    Many thanks Chloe, yes I did, only waited forty nine minutes so not too bad really. It was due to the fact that I'd been awarded pip & the system 'assumed' another payment date as my pip would be paid on another date & it confused the whole issue. Thankfully the operator at the call centre managed to arrange almost immediate payment via 'chaps'. Thanks again for you concern. I was beginning to worry that I was another 'Daniel Blake' (if you're familiar with that film, if not, I recommend you watch it). Best wishes to you. 🙂
  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    That's amazing @Freecloud! I'm so glad it could be resolved quickly!
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