Complaining vital to learn from mistakes

Options
Harp
Harp Online Community Member Posts: 83 Empowering
in PIP, DLA, ADP and AA
I put in s complaint in for the latenesse of my pip assessment wad cancelled and how it affected me. I received a letter back apologizing and basically admitting it was their mistake. For a gesture of good will I got £25

Comments

  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Thank you for sharing this with us, I'm sorry you had a long wait but I'm glad the complaint was acknowledged.
  • wilko
    wilko Online Community Member Posts: 2,438 Championing
    @Harp,  at least he company admitted their mistake a thing we as individuals own up to, plus you got £25 A’s compensation, I hope you claimed your travel expenses.
  • Ails
    Ails Online Community Member Posts: 2,237 Championing
    Glad the company apologised to you, @Harp and that you received £25 in compensation.  At least it's something.   :)
  • Harp
    Harp Online Community Member Posts: 83 Empowering
    wilko said:
    @Harp,  at least he company admitted their mistake a thing we as individuals own up to, plus you got £25 A’s compensation, I hope you claimed your travel expenses.
    Yes I did claim travel expenses as well

Categories