Complaining vital to learn from mistakes
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Harp
Online Community Member Posts: 83 Empowering
I put in s complaint in for the latenesse of my pip assessment wad cancelled and how it affected me. I received a letter back apologizing and basically admitting it was their mistake. For a gesture of good will I got £25
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Thank you for sharing this with us, I'm sorry you had a long wait but I'm glad the complaint was acknowledged.1
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