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ESA review reply letter
I was wondering if someone could help me understand this reply from ESA review basically back in July 2012 my husband was transferred over to ESA and I was receiving income support back then after about 2 weeks we got a letter saying my Income support was stopped our housing benefit was stopped and we lost our home we had a new born as well we where living on contribution ESA, child tax credits and child benefit for 6 months, we received a letter from ESA stating they where going to review the benefit as we may have been under payed between the period of 27/7/12 to 4/1/2013 we received a reply from them 7 weeks after we filled the form in stating where not entitled to ESA from the 27/7/12 to 9/8/12 (which is 2 weeks out of the whole 6 months) because I was receiving income support but that’s all it says, what about the rest of the 5 months 2 weeks? Does this mean where not entitled full stop? It’s confused both of us and i’m hoping someone can possibly help us understand this better, we have phoned them with the number on the letter but they said they can’t help us and to write to them!