Employment and Support Allowance (ESA)
If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.

NHS Prescription ESA

Silver925Silver925 Member Posts: 87 Courageous
Hi I wonder if anyone can help. Yesterday I went to a different pharmacy for my prescription. I filled in ESA part name dob NI number. She asked if I had any proof of benefits I said no as Ive never been ask this before. I went and got my ESA award letter from April which was ok. I asked if I would have to get an up to date letter each month just to get my medication she said no but pharmacist said letters and form are renewed every October. Felt anxious as other chemist just told me to fill in ESA name dob NI number as they do their own checks. Don't know what he meant by renewed end of October. Does anyone else know. Much appreciated.


  • Adrian_ScopeAdrian_Scope Testing team Posts: 7,924

    Scope community team

    edited September 2019
    Hi @Silver925, I've moved your post into the ESA section of the community where you'll hopefully get some more help with your query. 
    Senior Community Partner

    Your feedback is really important to the development of the online community, so please remember to complete our online community annual survey
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    This isn't correct and you were informed wrong. When claiming a benefit such as Income Related ESA then there's no proof you need to show. You just do as you've always done and write your NI number and name. Checks will be done the other end and if there's any issues you'll receive a fine.

    I've been claiming Income Related ESA since 2012/13 and collect my prescriptions every month and never been asked to show anything.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • Silver925Silver925 Member Posts: 87 Courageous
    Hi Thanks Poppy I have never been asked either. Just to fill in appropriate information name DOB NI number. Does say on prescription counterfoil if no proof shown they will do there own checks. I think it might have been because he mentioned people had been ticking wrong box he maybe he was being over causious I don't know. Seemed strange. Will go to usual Pharmacy next time. Thanks
  • david235david235 Member Posts: 170 Pioneering
    I have had a pharmacist ask for a copy of an entitlement letter for Income Related ESA, @poppy123456 , but saying "I haven't got one on me" is normally sufficient. DWP seem to be sending out fewer letters these days and ESA entitlement letters normally have no end date to entitlement anyway.

    Prescription exemption claims made in England are checked after the pharmacy submits the prescription for reimbursement by NHSBSA. There was a pilot earlier this year for pharmacists being able to check benefit-related exemptions electronically (click for details) - I expect this system will be rolled out more widely in the future.
  • Silver925Silver925 Member Posts: 87 Courageous
    Yes thanks David235 I usually ask DWP for a proof of benefits letter when attending the Dentist Opticians etc just saying it's IR and a live claim. Thant all you really need.
Sign in or join us to comment.