Update Bank Details

markf87
markf87 Online Community Member Posts: 33 Contributor
in Employment and Support Allowance (ESA)
Is there an easy way I can update my account details for ESA without having to stay on the phone for ages and get nowhere. Im wanting to have it go into a joint account.

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Hi,

    Unfortunately not, the only way is to ring them. To be sure it will be done in time i would advise you to change details just after you receive a payment.
  • markf87
    markf87 Online Community Member Posts: 33 Contributor
    poppy123456 said:
    Hi,

    Unfortunately not, the only way is to ring them. To be sure it will be done in time i would advise you to change details just after you receive a payment.
    thought as much I will find a spare day to call them next week and sort it. You'd think there would be a form you could submit online or something similar. My partner did it with her carers payment.

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