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Update Bank Details

markf87markf87 Member Posts: 18 Courageous
in Employment and Support Allowance (ESA)
Is there an easy way I can update my account details for ESA without having to stay on the phone for ages and get nowhere. Im wanting to have it go into a joint account.
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Replies

  • poppy123456poppy123456 Member Posts: 23,131 Disability Gamechanger
    Hi,

    Unfortunately not, the only way is to ring them. To be sure it will be done in time i would advise you to change details just after you receive a payment.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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  • markf87markf87 Member Posts: 18 Courageous
    poppy123456 said:
    Hi,

    Unfortunately not, the only way is to ring them. To be sure it will be done in time i would advise you to change details just after you receive a payment.
    thought as much I will find a spare day to call them next week and sort it. You'd think there would be a form you could submit online or something similar. My partner did it with her carers payment.
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