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Hi everyone I'm new here as trying to see if I should or can complain against capita. I have fibromyalgia anxiety and depression plus i have nerve damage in one of my hips due to an accident a few years ago. I have other ailments but they are the worst. So i sent in all my forms received a letter saying I needed to have a f2f so I went with my partner caused me so much pain and anxiety to travel 30 miles to have the assessment it seemed to go ok the lady was nice came home but then a week later my dr changed the dose on one of my medications so I rang dwp to tell them and they said they didn't have a report yet and to ring capita wich I did and was told that there was a glitch and a manager will call me back when its sorted. Anyways I called every week for 4 weeks to chase them up and kept getting told the same story so I rang dwp and explained to them low and behold capita ring saying you need a second assessment as the person that did your old one left her job the next day and didn't complete my report! So now I'm on my second waiting game after my home assessment at the start of the week. The whole thing has made me so poorly and I think I should complain but dont know how. All this stress for weeks for no reason really isn't fair in my opinion any advice would be great.